V-CUBE

V-CUBESales&Support

One-on-one business negotiations or call center support
with shared images and sound. A service architected
for business dealings and customer support services.

V-CUBESales&Support

Benefits

What Sales &Support Can Help You Achieve

An easier way to approach leads

Enables sharing of images, sound and data when calling up potential clients.
おEnables potential clients to understand what you are selling better and, in turn, earn their trust more easily. Securing appointments have never been this simple!

Vastly improves efficiency of business dealings with existing clients

Enables large savings in cost and time for clients that require repeated visits.
Increases the chances of communicating with especially busy clients thus bringing about better business outcomes.

Clarity of explanation

Clear explanations can be difficult to achieve when all you have are words. Get your point across clearly, swiftly and smoothly with the use of images, sound and data. Also establishes contact and creates opportunities with potential clients located in hard-to-reach places.

Online customer support

When there are images to support your instructions, help becomes more precise and customer satisfaction increases, as the support or help desk team is able to do their job better.

Online private tutoring

Providing students with individual lessons tailored to match the speed of their understanding used to require both teacher and student to be in the same place. With V-CUBE Sales & Support however, you can now reach your student and give them the lesson they need no matter where they are.

Advantages

Outbound operations support

Outbound operations support

Executives guide clients through the phone on how to access the web functions. When clients access the introduction page of a specific executive, details of the executive as well as an introductory message can be viewed.

Inbound operations support

Inbound operations support

Creates a menu that displays the pictures and self-introductory messages of all customer support executives, allowing would-be callers to see if an executive on duty is currently engaged on the line or if they are away from their desks.*
*customized inbound operations webpages and enter buttons are a separate charge

Use from anywhere in the world

Use from anywhere in the world

Compatible with a wide array of systems: Windows or Mac OS, smartphones or tablets. All it takes is one of those and an Internet connection and anyone from anywhere in the world will be able to use it.

Always up-to-date and available to all

Always up-to-date and available to all

Installation of client software, configuration of network settings and maintenance not necessary. Simply log in to the cloud system to use the service in its most up-to-date form.

Share files and desktop

Share files and desktop

Being able to see the same document and image allows both you and your client, potential or existing, to literally be on the same page. This also helps heighten your client's sense of security, which is important.

Why Choose Us?

No. 1 market share in web conferencing market in Japan*

We have been the market share leader* in web conferencing for 8 consecutive years. It is evident that people continue to turn to us as their brand of choice.

*Source: Seed Planning, Inc. (2015 Video Conferencing/Web Conferencing/Audio Conferencing/Latest market trend for UC-related products)

High security

ASP/SaaS Information Disclosure certified. Framework created to safeguard corporate security.

Operational support

Pre-checks the network environment to preemptively resolves any foreseeable issues. An established operation framework to fully support all users.

24/7 Tech Support

24/7 tech support provided post-installation. Our team is available any time to timely resolve any issues from customers.

Service diversity

With V-CUBE One package, you will be able to freely access all of V-cube's services.

Free Trial and inquiries

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