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FAQ

Seminar: Services

Can simultaneous seminars be held under the same contract?
No, that is not possible. But you can contract additional seminar rooms. Just apply via our Inquiries form or contact our Support Center.
Customer Support Center: +60-3-7724-9693
What should I do when the number of participants suddenly increases beyond expectations?
The number cannot be changed once the seminar has started. Before then, however, it can be changed under Seminar Management.
What is necessary to use the Seminar system?
Required are a computer connected to the Internet, a headset, and a web camera.
Can I store the recorded data distributed on line on my computer?
There is a contract option allowing downloads from the Administration screen. For details, contact your sales representative.
What are banner ads?
This service displays on participants' screens image files containing your company name, logo, etc.
What is this Advance notification functionality?
Advance notification allows you to boost a seminar's drawing power by posting particulars on our service site's top page.
Can users determine in advance if they have the computer setup necessary for participating in Web seminars?
They can use our viewing environment checker. It also allows them the check, live and on demand, whether they can view particular broadcasts.

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