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FAQ's

V-cube Services

How many total videos can V-cube handle?

V-cube develops and offers video communication solutions.
Under our market products, V-cube can stream up to 20 simutaneous videos.
Under our custom OEM services, we can construct a system based on your needs.

How many total participants can be on V-cube?

Under V-cube's market product, a V-cube Seminar room can stream a broadcast up to 10,000 LIVE simultaneous users.

Can I share files, applications and websites running on my PC?

Yes. V-cube offers Desktop share and Application share along with an integrated FTP server for each room.

Is it possible to participate in a meeting without an ID?

Yes. The host of the meeting can send you an invitation via email.
A simple click on the link will put you right in.

What are the advantages of using V-cube Meeting over other services?

V-cube competitive advantages:
1. No installation or downloading required.
2. Carrier neutral for all operating systems and browsers.
3. H.323 approved for Polycom and Tandberg patch-in.
4. Execellent customer service to meet the needs of your company.

What equipment do I need?

All you need is simple broadband internet connection, computer, usb camera and a microphone/speaker.

What kind of security is used for V-cube?

128 bit SSL (Secured Socket Layer). The same security ATM's and Banks use.

What operating systems can V-cube work on?

V-cube works on any operating system and on any browser.

Technical Questions

What kind of video/voice codec is used?

Flash is used for video encode/decode. The codec used in the feature is the Sorenson Spark codec made by Sorenson Media.

What kind of protocols and ports are used?

V-cube uses the latest RTMP protocol built on Adobe Flash design.

What should I do if I forget my ID and Password?

Contact us by phone 866-398-2823 or e-mail customercare@vcube.com.
We will send your private information once we have confirmed your identity.